When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience. We collect this information from you when you place an order or enter information on our site.

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To quickly process your transactions.
• To note your email address and subscription preferences when you sign up to our email alerts.
• How you use our emails – for example whether you open them and which links you click on.
• Your Internet Protocol (IP) address, and details of which version of web browser you used.
• Information on how you use the site, using cookies and page tagging techniques

We use Google Analytics software to collect information about how you use GOV.UK. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.
Google Analytics stores information about:

• the pages you visit on School of Sign Arts (SOSA) site.
• how long you spend on each SOSA page.
• how you got to the site.
• what you click on while you’re visiting the site.

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

Information you provide to us at seminars or to our partners;
Information you provide to us in surveys;
Information that is publicly available; and
Information you consent to us receiving from third parties.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use SiteLock Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

We do not use cookies for tracking purposes.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. If you turn cookies off, some features will be disabled which can make your site experience less efficient and may not function as expected. However, you will still be able to place orders.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

We will only retain your personal data for as long as:

• it is needed for the purposes set out in this document;
• the law requires us to;

In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.

SOSA contains links to other websites, including YouTube.com. This privacy policy only applies to SOSA’s site, and doesn’t cover other linked services and transactions that we link to. These services, such as SSL Certificate Authorities, have their own terms and conditions and privacy policies. If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on this page link.
You will be notified of any Privacy Policy changes:

• On our Privacy Policy Page
• Can change your personal information:
• • By emailing us
• • By calling us
• • By logging in to your account

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email

• Within 1 business day

We will notify the users via in-site notification:

• Within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately. If these changes affect how your personal data is processed, SOSA will take reasonable steps to let you know.

You have the right to request:

• information about how your personal data is processed
• a copy of that personal data
• that anything inaccurate in your personal data is corrected immediately
  You can also:
  • raise an objection about how your personal data is processed
  • remove your personal data completely
  • ask that the processing of your personal data is restricted in certain circumstances

If you have any of these requests, get in contact with our offices at the address or email below.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Process orders and to send information and updates pertaining to orders.
• To be in accordance with CANSPAM, we agree to the following:
  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at SOSA[at]SchoolOfSignArts.com. Or simply follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.

If there are any questions regarding this privacy policy, you may contact us using the information below.
School of Sign Arts
24681 La Plaza, Ste 240
Dana Point, CA 92629
800-572-3687 800-57-CENTS
SOSA[at]SchoolOfSignArts.com